Privacy Policy

 

 

PRIVACY POLICY

Last updated: July 04, 2024

 

 

Susan Bennett (Sole Proprietor/the business/we/us) respects your privacy and is committed to protecting it. That’s why we’ve created this Privacy Policy: to make sure we keep your information safe and to help you understand your privacy rights and how the law protects you.

 

This Privacy Policy covers information about your access and use of Susanbennett.net (the ‘Website’), including all content, features and services available on the site, whether you're visiting as a guest or a registered user.



When you access the Website, we will learn certain information about you, both automatically and through any actions you take while you’re visiting. We gather that information both to provide the services we offer and to improve them. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.



Please read the Privacy Policy carefully before you start to use the Website. By using the service, you agree to the collection and use of information as set out in this Privacy Policy. If you don’t want to agree to the Privacy Policy, you mustn’t access or use the Website.

 

INFORMATION WE COLLECT ABOUT YOU

 

When you access the Website, we’ll learn certain information about you while you’re visiting.



Information You Provide To Us. There are places on the Website where users can enter information. This information, (including, but not limited to first name and email address) is collected whenever someone fills out a form, leaves comments or feedback and when purchasing services through the Website.

 

We use that information to deliver what you’ve asked for, to improve our services and to send you information and offers that we think you might be interested in.

 

Information We Collect Automatically. As you spend time on our Website, we collect usage data, which may include information like your device’s internet protocol address (IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

When you access our Website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

 

We may also collect information that your browser sends whenever you visit our Website or when you access the service by or through a mobile device.

 

The data we gather automatically is used for statistical purposes and doesn’t contain personal details. We use this information to improve our Website and services. If you choose to provide personal information to us, our systems will link the automatically collected data with your personal details.

 

TRACKING TECHNOLOGIES AND COOKIES

 

Similar to other business websites, our Website uses a standard technology called “cookies” and server logs to collect information about how our site is used. 

 

We use Cookies and similar tracking technologies to track the activity on our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. The technologies we use may include:

 

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can tell your browser to refuse all Cookies or to let you know when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service. Unless you’ve adjusted your browser setting so that it will refuse Cookies, our service may use Cookies. 

 

  • Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). 

 

USE OF YOUR PERSONAL DATA

 

We may use personal data for the following purposes:

 

  • To provide and maintain our Website, including to monitor the usage of our service.
  • To manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
  • To develop, fulfil, and manage the purchase contract for the products or services you've bought from us, or any other contract you've made with us through our service
  • To contact you by email, phone or other equivalent forms of electronic communication regarding updates about our products or services.
  • To send you updates, special offers, and information about other resources, services, and events similar to what you've shown interest in, unless you've chosen not to receive this kind of information.
  • To attend to and manage your requests.
  • For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, services, marketing and your experience.

 

SHARING OF YOUR PERSONAL DATA

 

As a general rule, we don’t sell, rent, lease or pass on in any other way, information that we collect from you.

 

We may share your personal information with service providers to monitor and analyse the use of our service.

 

We may share your personal information with third parties, such as lawyers or collection agencies, as needed to enforce our terms of service or any other agreements between you and our company.

 

We may also share information if we believe in good faith that we are legally required to, or to protect our legal rights, or if required by a court or government entity.

 

RETENTION OF YOUR PERSONAL DATA

 

We will keep your personal data only as long as needed for the reasons outlined in this privacy policy. This includes meeting legal obligations (like retaining your data to comply with laws), resolving disputes, and enforcing our legal agreements and policies.

 

We will also keep usage data for internal analysis. Normally, we keep this data for a shorter period of time, unless it's used to enhance security or improve our service's features, or we're required by law to keep it longer.

 

TRANSFER OF YOUR PERSONAL DATA

 

Your information, including personal data, is processed at our company's offices and may be processed at other locations where our partners involved in processing are situated. This means your information may be transferred to and stored on computers outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

 

By consenting to this privacy policy and providing your information, you agree to this transfer. The company will take all reasonable steps to ensure your data is handled securely and in line with this privacy policy. We won't transfer your personal data to any organisation or country unless there are adequate safeguards in place, including data security measures for your personal information.

 

DELETION OF YOUR PERSONAL DATA

 

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

 

Our Website may give you the ability to delete certain information about you from within the service.

 

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

 

Please note, however, that we may need to keep certain information when we have a legal obligation or lawful basis to do so..

 

SECURITY OF YOUR PERSONAL DATA

 

We take the security of your personal information seriously. Email is not considered a secure form of communication and we therefore recommend against sending confidential information via email. If you choose to do so, it’s at your own risk. Credit Card information and other sensitive information is never transmitted via email.

 

We use the Coaches Console portal for private messaging with clients who have an account. This provides a far more secure means of communication.

 

Whilst we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet, or method of electronic storage is 100% secure. We therefore cannot guarantee its absolute security.

 

CHILDREN'S PRIVACY

 

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 13, please contact us at susan@susanbennett.net.

 

LINKS TO OTHER WEBSITES

 

Our Website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We advise that you review the Privacy Policy of each site you visit.

 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

CHANGES TO THIS PRIVACY POLICY

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

We’ll let you know by email and/or a prominent notice on our website before the change becomes effective and update the "Last updated" date at the top of this Privacy Policy.

 

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

CONTACT US

 

If you have any questions about this Privacy Policy, please contact us by email at susan@susanbennett.net.